Effective Date: May 1, 2024
At RollXO (“RollXO”, “we”, “us”, “our”), we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, store, and safeguard your information when you interact with our website, mobile app, and services. Understanding our practices regarding your personal data is crucial.
Information We Collect
RollXO collect various types of information to provide and improve our services. This includes personal information such as your name, email address, date of birth, and physical address, which we require for account registration and to verify your identity and legal gambling age. Transaction data like your deposits, withdrawals, and betting history are collected to comply with legal obligations and facilitate your use of our services. We also keep records of communications, such as when you contact our support team or interact with us via social media, to help resolve any issues. Additionally, technical data such as your IP address, device type, and browser information is automatically collected when you visit our site. This helps us understand how you use our services and allows us to improve our platform.
How We Use Your Information
Your information is used in several ways to enhance our services. Primarily, it’s used to manage your account, process transactions, and provide customer support. We also analyze user behavior and feedback to improve our offerings and develop new features. With your consent, we may use your information to send you promotional emails about new games, special offers, and events, though you can opt out at any time. Additionally, we use your data to fulfill legal and regulatory requirements, including conducting anti-fraud checks and adhering to responsible gaming practices.
Sharing Your Information
We share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis. Your information may also be disclosed if required by law, for example, to comply with a subpoena or other legal process. In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Protecting Your Information
We take the security of your data seriously and implement robust measures to protect it from unauthorized access, alteration, disclosure, or destruction. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have several rights regarding your personal information. You have the right to access the personal information we hold about you and to request that we correct any inaccuracies. You can also request the deletion of your personal information, subject to certain exceptions prescribed by law. Furthermore, you have the right to object to the processing of your personal information and to ask us to restrict processing in certain circumstances. You also have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format.
Changes to This Policy
We may update this policy periodically. If we make significant changes, we will revise the date at the top of the policy and, in some cases, provide you with additional notice.
Contact Us
If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at [email protected]
At RollXO casino, maintaining the trust and confidence of our players is a priority. This privacy policy reflects our commitment to ensuring your personal information is secure, and your privacy respected.
