Last Updated: March 26, 2024

At RollXO, we are committed to providing a responsible gaming environment. We believe that gaming should be enjoyable and fun, but we also recognize the risks of gambling addiction. Here’s how we support responsible gaming.
Our primary goal at Roll XO Casino is to provide our players with a positive and safe experience. We have implemented a number of measures to promote responsible gambling and protect our players from the potential harms of gambling. These include offering self-assessment tools and resources, setting personal deposit and betting limits, and providing easy access to support organisations specialising in gambling addiction.

1 Commitment to Responsible Gaming

We emphasize that gambling should be for entertainment and not seen as a way to make money or recover debts. It’s important to be aware of how much time and money you spend while gambling.
If gambling starts to affect your daily life, we strongly recommend using tools such as Personal Limits or considering a Self-Exclusion. We also suggest seeking help from professional organizations if you find yourself spending more than you can afford.
Take our gambling addiction quiz available on our website to assess if you might have a gambling problem.

2 Managing Your Spend and Losses

You can set limits on your deposits, losses, wagers, and gaming time through the “Personal Limits” section in your account settings.
Limits can be decreased at any time but increasing them requires email confirmation and comes into effect only after the current limit expires to prevent hasty decisions.
Set daily, weekly, or monthly deposit limits to control how much you can fund your account.
Control your potential losses by setting limits based on your initial deposit and not on winnings from that deposit.
Set limits on the total amount wagered over a day, week, or month.
Limit the amount of time you spend playing in any single session.

3 Taking a Break

You can take a short break by setting a cooling-off period from 1 week to 6 months during which you can’t deposit or receive promotional offers but can withdraw remaining funds.

For longer breaks, set a self-exclusion from 6 months to indefinitely. You won’t be able to access your account during this time. Contact our support to disable your account or to discuss further steps.

4 Account Withdrawal During Self-Exclusion

If you’re self-excluded and need to withdraw your balance, contact our support team. We will assist you with the withdrawal process within a reasonable timeframe.

Being self-excluded doesn’t exempt you from necessary verification to process withdrawals, ensuring compliance with regulatory requirements.

5 Preventing Underage Gambling

We only allow players who are 18 or older. We perform stringent checks to ensure minors cannot access our platform.

We recommend parents use filtering software to prevent access to gambling sites by minors. Information about such software is available on our website.

6 Reality Check Feature

To help manage your gambling activities, we provide hourly in-game notifications detailing your spending. This is designed to help you make informed decisions about your gaming habits.

RollXO casino advocates for responsible gaming and provides various tools and resources to support our players. We encourage everyone to gamble responsibly and enjoy gaming as a form of entertainment in a safe environment.